FAQ

A doctor’s referral is not required to see a physiotherapist in private practice. Please refer to E.H. (extended health) if referrals are required. It is your responsibility to inquire about your coverage. A physician’s referral is required for physiotherapy under OHIP clinic.

Physiotherapists need to test and measure muscle flexibility, strength and joint mobility to determine the biomechanical cause of a physical problem in order to develop a personalized treatment program.

Grand River Physiotherapy does provide services covered by OHIP. Check our OHIP page to see if you qualify.

The following can cover physiotherapy services:

  • Extended health insurance plans or benefits programs associated with your employment
  • Auto Insurance

If you have been involved in an automobile accident, you may be able to access physiotherapy services. These services are submitted to your automobile insurer.


Appointments may be made in person, by calling (519) 621-3265 or by emailing us grandriverphysio@yahoo.com

Charges for the assessment and treatment are in accordance with the Ontario Physiotherapy Association Guidelines and are as follows:

Dizziness Assessment $125.00
Dizziness Treatment $95.00
Orthopaedic Assessment $100.00
Orthopaedic Treatment $65.00
Prices listed do not account for OHIP. Please check your OHIP to see if you qualify.

We can bill directly to most major insurance companies. Alternatively, we accept cash, cheque, and debit as forms of payment. Appointments can be booked 3 – 4 weeks in advance. Please provide us with at least 24 hour notice for cancellations.

Our policy is to charge a $30 fee for missed appointments that were not cancelled 24 hours in advance. Our answering service operates 24 hours a day so that cancellations can be called in to 519-621-3265 at any time.